Privacy Policy
Introduction
Team Up Now (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly in compliance with the Australian Privacy Act 1988 (Privacy Act). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services or visit our website (www.teamupnow.com.au).
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information necessary to provide our services and communicate with you. This may include:
– Personal Information: Names, email addresses, phone numbers, and mailing addresses.
– Business Information: Company name, position, business email address, and company contact details.
– Service Interaction Data: Information related to services requested, transaction details, and customer feedback.
2. How We Collect Your Information
We collect personal information in several ways, including:
– Directly from you: When you contact us via phone, email, or forms on our website.
– Through our website: Automatically collected data, such as IP addresses and cookies, to help us understand website usage.
– Third Parties: Occasionally, we may receive information from partners or public databases to enhance our records.
3. Purpose of Collecting Information
We collect and use your personal information to:
– Provide and improve our services.
– Respond to inquiries and provide support.
– Comply with legal obligations and internal record-keeping requirements.
– Conduct marketing activities, such as sending newsletters, if you have opted in.
4. Disclosure of Personal Information
We may disclose personal information to third parties when necessary to deliver our services or as required by law. This may include:
– Service Providers: To assist in operations, such as data storage, IT support, and communications.
– Legal and Regulatory Authorities: As required by law, regulation, or legal processes.
We will not sell, rent, or trade your personal information to any third parties for marketing purposes.
5. Data Security and Retention
We implement appropriate physical, electronic, and managerial measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and target advertisements. You can manage your cookie preferences in your browser settings; however, disabling cookies may affect the functionality of our website.
7. Accessing and Correcting Your Information
You have the right to access and correct personal information we hold about you. If you wish to access, update, or correct your personal information, please contact us at info@teamupnow.com.au. We will respond to your request within a reasonable timeframe.
8. International Data Transfers
While our operations are primarily based in Australia and the Philippines, any transfer of personal information internationally will be done in accordance with the Privacy Act, ensuring appropriate data protection measures are in place.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a complaint, please contact us at:
– Email: info@teamupnow.com.au
– Address: 4/80 Market St, South Melbourne VIC 3205, Australia
We will promptly investigate and address any privacy concerns.