TechnologyFull-time
Technical Support Specialist
Philippines (Remote)
Technical support role helping Shopify merchants resolve app and theme issues via live chat and email — requires hands-on Liquid, CSS, and app integration experience.
What you'll be doing
- —Provide technical support to Shopify merchants via live chat and email, resolving app installation and configuration issues
- —Troubleshoot and customise Shopify themes, including editing Liquid templates, CSS, and app integration files
- —Diagnose and resolve conflicts between the app and third-party Shopify apps or themes to ensure seamless functionality
- —Test fixes, maintain accurate documentation, and deliver clear, professional communication to merchants throughout the support process
About Team Up Now
Team Up Now is an Australian-owned employer of record that connects Filipino professionals with long-term roles supporting Australian businesses. We manage compliant Philippine employment, payroll, statutory benefits, and ongoing support so every placement is built to last.