Outsourcing for Retail & E-commerce
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Make the right choice for your business
01Industry-Specific Expertise
Our team is experienced in handling various aspects of retail and e-commerce operations, including inventory management, order processing, and customer support, allowing you to enhance productivity and improve customer experiences.
02Scalable Solutions
Whether you are a small online store or a growing retail chain, our services can scale with your business. We adjust our support as you grow, ensuring seamless operations during peak seasons and expansion phases.
03Cost Savings
Reduce operational costs by outsourcing non-core tasks to our highly trained team. Our competitive pricing models offer significant savings, helping you reinvest in your business.
04Integrated Support
We ensure seamless integration with your existing systems, whether it’s your e-commerce platform, CRM, or inventory management software, providing a unified approach to managing your business.
05Reliable Local Contact
With a dedicated team based in Australia, we provide ongoing support, ensuring clear communication and quick resolutions, so you can focus on expanding your business.
Our Services for Retail & E-commerce
Order Processing & Fulfillment
Efficient management of order entries, inventory tracking, and coordination with suppliers and logistics providers to ensure smooth order fulfillment.
Customer Service Support
Multi-channel support (phone, email, live chat) to handle customer inquiries, returns, exchanges, and feedback, enhancing customer satisfaction.
Inventory Management
Real-time inventory tracking, stock level monitoring, and reordering support to ensure you never run out of products.
Data Entry & Product Listings
Accurate and timely entry of product information, pricing updates, and inventory details across multiple sales channels, including your online store, marketplaces, and POS systems.
Back-Office Support
Administrative tasks such as invoice processing, report generation, and CRM management to keep your business operations running smoothly.
Our Proven Process
01Consultation
We begin with a detailed discussion to understand your business model, pain points, and specific requirements.
02Customization
Our experts design a customized package of services that align with your business goals.
03Integration & Training
We integrate our team with your existing systems and train our offshore team to handle your processes efficiently.
04Continuous Improvement
We regularly review performance and gather feedback to optimize our services, ensuring long-term success for your business.
Focus on providing the best care while we handle the rest
Eiza Fiel Tampus
Eiza brings her deep experience in BPO and team management, honed through years of building and leading remote teams. With a focus on process improvement and people-centered leadership, Eiza supports founders in creating efficient, high-performing teams. Her insights in operational strategy and staff management make her an invaluable resource for founder-led businesses looking to scale with confidence.
Specialties:
- BPO Operations
- Team Building
- Sales Strategy
- Client Relationship Management
Julius Schoenfeld
With a background as a CFO and strategic leader, Julius understands the nuances of founder-led business finance and operations. His expertise in cash flow management, forecasting, and operational systems equips founders with a framework for sustainable growth. Through Team Up Now, Julius empowers founders to focus on high-level strategy while we manage financial and operational processes that drive success.
Specialties:
- Cash flow forecasting
- Business Planning
- Tax Advisory
- Financial Strategy
Team Up Now was founded with the goal of transforming how businesses handle their administrative operations.
With co-founders Julius Schoenfeld and Eiza Fiel Tampus leading the charge, we bring a blend of local expertise and global efficiency to the table. Our mission is to provide top-notch outsourcing services that empower businesses to grow while maintaining operational excellence.
Our Core Values
Teamwork & Collaboration
Working together to deliver seamless support solutions for your business.
Integrity & Accountability
Committed to transparency and delivering on our promises.
Commitment to Impact
Focused on creating positive outcomes that drive business success and customer satisfaction.
Ready to take your retail or e-commerce business to the next level?
Reach out to us for a free consultation and see how Team Up Now can help streamline your operations and boost your business growth.